If you’re not willing or able to protect your brand by promoting a positive online image, the repercussions could be severe:
- Decrease in profitability
- Diminished trust from the public
- Extreme revenue loss
- Higher marketing costs
- Low rankings in search engine results
- Poor customer engagement
- Reduced customer and employee retention
You can’t afford to wait. Take advantage of online reputation repair when you need it most.
Business success relies on whether or not you have a good reputation online.
If you don’t think that content removal, having positive online reviews, or taking steps to build trust matter, consider these statistics:
- 87% of consumers use Google to evaluate businesses
- 98% of people read online reviews
- Consumers expect to find at least 100+ business reviews when they look for them
Other online review portals that consumers frequently use include Better Business Bureau, Tripadvisor and Yelp.
It’s a mistake to ignore reviews. Harvard Business Review found that companies that fail to respond end up with fewer reviews and lower ratings than those that do.
Social media reputation management can also make or break a positive brand image. Nearly half of consumers use Facebook to evaluate businesses, and Instagram, TikTok, and YouTube are also relied on for brand research. At the same time, fake reviews are on the rise, which could make it more difficult than normal to maintain a positive reputation online.